Privacy policy

PRIVACY POLICY

This Privacy Policy describes how Aurum Garden collects, uses, and discloses your personal information when you visit or make a purchase from our store.

COLLECTING PERSONAL INFORMATION

When you visit our store, we collect certain information about your device, your interaction with the store, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

INFORMATION WE COLLECT:
- Device Information: We collect information about your device including web browser, IP address, time zone, and some of the cookies installed on your device.
- Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.

HOW WE USE YOUR PERSONAL INFORMATION

We use the order information that we collect generally to fulfill any orders placed through the store (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above. We also use Google Analytics to help us understand how our customers use the store.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@aurumgarden.com or by mail using the details provided below:

44 Copthorne Road, Coventry, United Kingdom